SafetyPass account deletion
Request account deletion
SafetyPass users can request account deletion from the authenticated profile page. This public page explains the same process for app store review and for users who need support help.
Request deletion in the app
- Sign in to SafetyPass with the account you want to delete.
- Open Profile.
- Select Delete account, then Request account deletion.
- Type the confirmation value shown in the dialog and submit the request.
Deleting the mobile app from a device does not delete the SafetyPass account or the associated workplace records.
Retention and admin review
Account deletion requests lock the login immediately while administrators review the request. The 30-day retention date remains attached to the request for review and compliance tracking.
When the request is approved, the login profile is deactivated and detached from the app account, and personal app preferences are removed. Company-owned contacts, credentials, certificate files, safety passes, signatures, training history, audit records, and operational safety records remain in company data where required for workplace safety, legal, compliance, or audit obligations.
Support fallback
If you cannot sign in, email support from the address associated with your SafetyPass account. Include your full name, employer or customer name, and whether you want to request deletion or challenge a pending deletion request. Support may need to verify your identity before actioning the request.