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SafetyPass Mobile Application

Terms of Use

Effective Date: 29 April 2026

1. About These Terms

These Terms of Use (Terms) govern your access to and use of the SafetyPass mobile application (the App) made available by NEXTERA ACADEMY IKE (we, us, our).

The App is a workforce safety and compliance tool intended for use within a professional workplace context. By creating an account, signing in, or otherwise using the App you agree to these Terms. If you do not agree, do not use the App.

These Terms form a binding contract between you and us. They do not replace the agreement (the Service Agreement) we sign with the company or organization that subscribes to SafetyPass on your behalf. If you are using the App because your employer or a contracting organization has provided you access, your use is also subject to that organization's policies.

2. Definitions

  • App: The SafetyPass mobile application.

  • Customer: the company, organization, or legal entity that has signed a Service Agreement with us and authorized your use of the App.

  • Service: the SafetyPass platform, including the App, the related web platform, and supporting features.

  • User, you: the natural person using the App.

  • Content: data, photos, reports, messages, certifications, and other materials submitted through the App.

  • Apple: Apple Inc., when referring to use through the Apple App Store.

  • Google: Google LLC, when referring to use through Google Play.

3. Eligibility

You must be at least 18 years old to use the App. By using the App you confirm that:

  • You are 18 or older.

  • You are authorized by a Customer to access the App.

  • You are not located in a country subject to a Greek, EU, US, or UN embargo.

  • You are not on any sanctioned-persons list.

  • You will use the App only for lawful workplace safety purposes.

4. Account Registration

To use the App you must create an account or accept an invitation from a Customer. You agree to:

  • Provide accurate and current information.

  • Keep your credentials confidential.

  • Notify us immediately of any unauthorized access.

  • Use the App only on devices you own or are authorized to use.

You are responsible for activity carried out under your account.

5. Subscription and Customer Relationship

The App is licensed to organizations on a subscription basis. Pricing tiers, payment terms, support levels, and feature availability are governed by the Service Agreement signed with the Customer.

You may not subscribe to a paid tier as an individual consumer through the App. The App is not designed for general consumer use.

If your employment or contractual relationship with the Customer ends, your account may be deactivated by the Customer or by us at the Customer's request.

6. License to Use the App

We grant you a limited, non-exclusive, non-transferable, revocable license to install and use the App on a device you own or control, solely for the workplace safety purposes authorized by the Customer.

This license is subject to:

  • These Terms.

  • The App Store or Google Play terms applicable to the platform from which you downloaded the App.

  • Any policies of the Customer.

We retain all rights not expressly granted to you.

7. Your Responsibilities

When using the App you agree to:

  • Submit accurate information, particularly in inductions, training records, hazard reports, and incident logs.

  • Comply with applicable workplace safety law, including Greek Law 3850/2010 and any sector-specific health and safety obligations that apply to your role.

  • Follow site rules and the instructions of the Customer's safety personnel.

  • Report safety risks promptly through the channels required at your site.

  • Not rely on the App as a substitute for proper safety training, supervision, or emergency response.

8. Acceptable Use Restrictions

You agree not to:

  • Use the App for any unlawful purpose.

  • Submit false, misleading, or fraudulent information, including falsified training records or inductions.

  • Submit content of others without authorization.

  • Submit photos or recordings that infringe privacy or intellectual property rights.

  • Attempt to access another user's account.

  • Reverse engineer, decompile, or disassemble the App, except where permitted by mandatory law.

  • Interfere with or disrupt the Service.

  • Introduce viruses, malware, or other harmful code.

  • Use the App to harass, threaten, or harm any person.

  • Use the App in connection with any aviation, life support, nuclear, or other safety-critical activity where failure could cause loss of life or significant property damage, except as part of the Customer's authorized use under the Service Agreement.

9. User Content

You may upload Content to the App, including photos, reports, signatures, and observations.

You retain ownership of your Content. You grant us and the Customer a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, display, and use the Content for the purposes of providing the Service, complying with applicable law, and supporting safety operations at the relevant site.

You represent that you have all rights necessary to submit the Content and that the Content is accurate to the best of your knowledge.

We may, but are not obliged to, remove Content that violates these Terms.

10. Safety Disclaimer

The App supports workplace safety processes. It does not replace them.

  • The App is a record-keeping, communication, and compliance support tool. It is not an emergency service.

  • In an emergency, call the Greek emergency number 112.

  • The App does not provide real-time monitoring of personal safety unless that feature is explicitly enabled by the Customer and only within the limits stated in the Service Agreement.

  • Information shown in the App may be based on data provided by the Customer or by you and may not be complete, current, or accurate at all times.

  • Compliance ratings, training statuses, and dashboards are provided for guidance and do not constitute legal certification of compliance.

  • You remain responsible for your own actions and for following site safety rules.

11. Intellectual Property

The App, the Service, and all related software, text, graphics, logos, trademarks, and trade dress are owned by us or our licensors. SafetyPass is our trademark.

Nothing in these Terms transfers any of our intellectual property rights to you.

12. Privacy and Data Protection

We process personal data as described in the SafetyPass Privacy Policy. The Privacy Policy forms part of these Terms.

Where we process personal data on behalf of a Customer, we act as a processor under Article 28 of Regulation (EU) 2016/679 (the GDPR). The Customer is the controller and is responsible for instructing us on how that data is processed.

13. Third-Party Services

The App may rely on third-party services, including cloud hosting, mapping, analytics, and push notifications. Use of those services may be subject to additional terms imposed by the relevant providers.

We are not responsible for the content, policies, or practices of third-party services.

14. Suspension and Termination

We may suspend or terminate your access to the App at any time, with or without notice, if:

  • You breach these Terms.

  • The Customer's Service Agreement ends or is suspended.

  • We are required to do so by law or by an order of a competent authority.

  • We discontinue the App.

Upon termination, the license granted to you ends and you must stop using the App. Sections that by their nature should survive termination will survive.

15. Disclaimers

To the maximum extent permitted by law:

  • The App is provided on an as-is and as-available basis.

  • We do not warrant that the App will be uninterrupted, error-free, secure, or free from viruses.

  • We do not warrant that the App is fit for any particular regulatory or operational purpose other than as described in the Service Agreement.

Mandatory consumer rights under Greek law and EU law are not affected.

16. Limitation of Liability

Subject to mandatory law:

  • Our total aggregate liability arising out of or in connection with these Terms is limited to the lesser of (a) the fees the Customer has paid us for the Service in the twelve months preceding the event giving rise to the claim, and (b) one thousand euros (EUR 1,000).

  • We are not liable for indirect, incidental, consequential, special, or punitive damages, including loss of profit, loss of business, loss of data, or loss of goodwill.

Nothing in this section limits our liability for:

  • Death or personal injury caused by our negligence.

  • Fraud or fraudulent misrepresentation.

  • Any other liability that cannot be limited or excluded under mandatory law.

17. Indemnification

You agree to indemnify and hold us harmless from claims, damages, and expenses, including reasonable legal fees, arising from:

  • Your breach of these Terms.

  • Your unlawful use of the App.

  • Your Content, where it infringes the rights of a third party.

18. Force Majeure

We are not liable for any failure or delay caused by events beyond our reasonable control, including natural disasters, war, terrorism, civil unrest, pandemic, government action, internet failure, or third-party infrastructure outages.

19. Governing Law and Jurisdiction

These Terms are governed by the laws of the Hellenic Republic.

The courts of Athens, Greece have exclusive jurisdiction over any dispute, except where mandatory consumer law gives you the right to bring a claim before the courts of your place of residence within the EU.

20. Dispute Resolution and Consumer Rights

If you are a consumer in the European Union, you may use the European Commission Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

You may also contact the Hellenic Consumer Ombudsman (Συνήγορος του Καταναλωτή) at https://www.synigoroskatanaloti.gr.

Use of these mechanisms is voluntary. Recourse to ordinary courts remains available.

21. Changes to These Terms

We may update these Terms. If a change is material, we will give reasonable notice through the App or by email. Continued use of the App after the change takes effect means you accept the updated Terms. If you do not agree, stop using the App.

22. General Provisions

  • Severability: if any provision is found invalid, the rest remain in force.

  • No waiver: failure to enforce a right is not a waiver of that right.

  • Assignment: you may not assign these Terms. We may assign them as part of a corporate transaction.

  • Entire agreement: these Terms, the Privacy Policy, and the Service Agreement (where applicable) form the complete agreement between us regarding the App.

  • Language: these Terms are issued in English. A Greek translation is available on request. In case of conflict, the Greek version prevails for users in Greece.

23. App Store Specific Terms

23.1 Apple App Store

If you downloaded the App from the Apple App Store, you acknowledge that:

  • These Terms are between you and us only, not with Apple. Apple is not responsible for the App or its content.

  • The license to use the App is limited to use on Apple-branded products that you own or control, in accordance with the Usage Rules in the Apple Media Services Terms and Conditions, and may be accessed by other accounts associated with you via Family Sharing or volume purchasing.

  • Apple has no obligation to provide maintenance or support services for the App.

  • If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) of the App. To the maximum extent permitted by applicable law, Apple has no other warranty obligation regarding the App.

  • We, not Apple, are responsible for addressing any claims relating to the App, including product liability claims, claims that the App fails to conform to legal or regulatory requirements, and claims arising under consumer protection or similar legislation.

  • We, not Apple, are responsible for the investigation, defense, settlement, and discharge of any third-party intellectual property infringement claim relating to the App.

  • You represent that you are not located in a country subject to a US Government embargo or designated as a terrorist-supporting country, and that you are not listed on any US Government list of prohibited or restricted parties.

  • For any questions concerning the App, contact us at the address listed at the end of these Terms.

  • Apple and Apple's subsidiaries are third-party beneficiaries of these Terms and have the right to enforce them against you.

23.2 Google Play

If you downloaded the App from Google Play, your use is also subject to the Google Play Terms of Service. In case of conflict between these Terms and the Google Play Terms regarding the App, the Google Play Terms apply only to the extent strictly required by Google.

24. Contact

NextEra Academy PC

46A, Alekou Panagouli str., 142 31 Nea Ionia, Greece

GEMI: 165118501000

VAT (ΑΦΜ): EL801882030

Email: contact@nexteragroup.gr

Phone: +30 210 300 1717